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Shop: special instructions & order notes

Shop: special instructions & order notes illustration

Goal

Let players tell the staff exactly how they want their order, right from their PC, so orders arrive the way customers asked for them.

What's coming

  • Notes on items. When ordering from the ggLeap client shop, players can add a short note to the products that allow it ("no ice", "well done", "nut allergy").

  • A comment for the whole order. At checkout, players can leave one comment for the staff (table, timing, allergies).

  • Hard to miss for staff. Notes and the order comment are highlighted in Orders and in the POS. Staff can also add notes when they sell at the counter and correct them while the order is still open; every change is logged.

  • On the receipt. Notes and the order comment are printed on the customer receipt, including reprints, with a setting to turn this off.

  • Your choice. Turn special instructions and the order comment on or off for your whole shop in Settings › Shop › Shop options, and choose which products accept notes and the hint players see.

Notes are free and never change the price. Nothing changes in your shop until you turn them on.

Also included

  • A clearer discount breakdown on the receipt.

  • Easier split payments at the POS checkout.

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