Cookies and browser storage

Necessary cookies

The sign-in system uses cookies to maintain your verified session, protect authentication requests and return you to the page you requested. On HTTPS deployments their names may start with __Secure- or __Host-. They are not advertising identifiers. Blocking them may prevent sign-in; public pages remain available without signing in.

Help center

The help center sets help_vid (named __Host-help_vid on HTTPS), a functional first-party cookie with a random value, only when you vote on whether an article was helpful. It keeps one vote per browser and article, so voting again changes your answer instead of adding another; we store only a keyed hash of it with your answer, never your name, email address or IP address. It expires after 12 months; if you remove it, a later vote counts as a new one. The help center also remembers your own answer in this browser's storage so the button stays selected.

Reading and searching the help center set no cookie. Article views are counted once a day per network, using a keyed hash of your network address that is kept only in memory and deleted an hour after that day ends (UTC); nothing is stored on your device for that. The same kind of daily hash stops one network from logging the same search twice in a day or receiving more than 20 new vote cookies a day. Search queries are kept for 180 days without any identifier, and the keyed hash of a vote is anonymised 13 months after the vote last changed. The support chat is provided by Crisp, our support chat provider, and loads only when you open it, or at once when this browser already has a chat session. While it is loaded, Crisp receives the address of the page you are on, browser details (user agent, languages and time zone) and your IP address, and keeps your conversation in its crisp-client cookies and storage, which stay on the help center's own host. When you are signed in on the portal, it also receives your name and, with identity verification, your email address with a signature, even before you write. The help center remembers in this browser's storage a one-way code of who opened the chat session, never your email, and starts a new chat session when someone else uses the chat on the same browser.

Your controls

Cookie settings in the footer can be reopened at any time. There are no optional tracking categories to enable or withdraw here, so the panel does not ask for unnecessary consent. You can clear cookies and local storage through your browser; this signs you out and resets stored choices. Session preferences expire with the tab session.

This inventory covers this application. Corporate websites and external links have their own storage policies. User-provided external images can contact their host when displayed; video links are links, not automatically loaded video-player embeds. If optional tracking is introduced, this information and the available controls must be updated before that tracking runs.

Storage inventory

authjs.session-token · Necessary

Keeps you signed in. First-party, HTTP-only session identifier.

Up to 30 days, renewed during use; revoked on sign-out or account closure.

authjs.csrf-token · Necessary

Protects authentication requests from forgery. First-party, HTTP-only.

Browser session.

authjs.callback-url · Necessary

Returns you to the requested page after signing in. First-party, HTTP-only.

Browser session.

ggr:* local storage preferences · Requested preferences

Remembers administrator roadmap views, filters, card layouts and column choices on this browser.

Until cleared in your browser or replaced by your next choice.

Roadmap session preferences · Requested preferences

Remembers the loaded default view and dismissed administrator prompts in this tab (session storage).

Until the tab session ends.

help_vid (__Host-help_vid on HTTPS) · Necessary

Help center: set only when you vote on whether an article was helpful, so this browser keeps one vote per article and voting again changes it. First-party, host-only, HTTP-only, random value; only a keyed hash of it is stored with your answer.

12 months.

help-vote:<article> local storage · Requested preferences

Help center: remembers your own answer to "Was this article helpful?" on this browser, so the button shows as pressed.

Until cleared in your browser or replaced by your next answer.

crisp-client/* cookies and storage · Necessary

Help center support chat, provided by Crisp: set by the Crisp chat only after you open the chat, or when this browser already has a chat session, so your conversation stays with you across pages and visits. They are kept on the help center's own host, not shared with other ggcircuit.com sites.

Crisp's own lifetime, about six months.

help-chat-identity local storage · Necessary

Help center support chat: a short one-way code of the signed-in identity the chat session was opened with (or "anon"), never your email, so the chat starts a new session when someone else uses this browser.

Until cleared in your browser or replaced when someone else opens the chat.

Contact and corporate documents

Privacy requests: privacy@ggcircuit.com. Community support: support@ggcircuit.com.

This portal-specific information is adapted from the ggCircuit corporate terms and corporate privacy policy. Those documents also describe other ggCircuit services; game, payment and advertising features are not implied to be part of this portal.